FA Staff Training Packages: Adding to Your Retention Strategy
**IMPORTANT UPDATE: CHANGE OF DATE**
In case you missed it, we announced we are moving office. This project is taking up a significant amount of focus right now. This is presenting a 'capacity challenge'. We want to make sure there's time to discuss training with clients who have queries. So, the 'go live' date for training is now 1 February 2025 instead of 1 December 2024. Clients are still very welcome to request early access at no cost.
Email us at training@frontlineaccounting.com. The monthly fees begin on your 21 January invoice.
In my previous email, we announced Frontline's New Training Packages.
We want to be very clear in this email on WHY this is a good thing for your staff.
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In 2021, We lost several good accountants to a firm in Melbourne. I found out they’d been offered salaries they couldn’t refuse, and I wasn’t willing to match.
Losing good staff is a kick in the guts – the talent you developed and trained.
Helping clients ensure general staff happiness keeps us on our toes. When done well, looking for greener pastures won't be on the agenda.
February is Coming; You Have a Decision to Make!
Last week, we announced the Frontline New Training Program. Please go back and read this if you missed that email.
We need to remind you that this is recommended but not compulsory. And that there’s a cost involved. Our intention is to roll out these resources in February 2025.
Why Will Your Staff Love This?
The surveys we ran in August showed an appetite for more training resources. We then ran a two-week trial with Udemy.
What Did the Data Say?
The survey asked, "If Frontline were to provide more training programs, would it be valuable to you?"
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96% answered "valuable" or "extremely valuable".
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The Udemy post-trial review showed:
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Around 11 hours of training consumed per active user (in 2 weeks).
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92% said the courses were “engaging and up to date".
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US$24,220 of training consumed. Around US$655 per user. In other words, staff accessed more than 24 months of value in 2 weeks when you consider the $29/month launch price!
Here is what the participants had to say about it:
Frontline Training Academy
Our Accountants Bootcamp Training review shows a 70% drop in attrition over 3 years, compared to the baseline. In other words, staff who do intensive training soon after hiring are far stickier than those who don’t.
We have plans to further develop the UK version of this training and include it as a ‘learning pathway’ in your US$29/month plan.
Unlimited Training in the Hands of Your Team
We have selected several training partners:
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Udemy Business is multi-disciplinary. It hosts 20,000+ courses, filtered from more than 200,000. You can check the course list here.
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ACCA, CIMA and AAT for technical focused accounting training.
Our training team will recommend learning pathways to keep things simple. Your team can choose any available courses.
We can also provide progress reports upon request.
We intend to add new training partners in the future as we are able.
Your Best Staff Want to Learn and Grow
The Udemy trial data highlighted a few ‘Power Learners', those that go above and beyond to further their skills. If you have a power learner in your team, do all you can to keep them!
Give them ‘all you can eat’ training, and you’ve provided a huge benefit at a low cost.
For regular learners, the learning pathways will add more tools in the kit for skill building.
What’s Next?
The next email will handle common concerns and FAQs. Watch your inbox in the next few days.
If you have decided to opt-out of this, do it here. Otherwise, it will show on your 21 January 2025 invoice.
We can also schedule a call to discuss further.