Offshoring is having a dedicated team here in the Philippines that will work seamlessly with you and your firm. They will take on the same work responsibilities as your local team. 

Frontline provides the overall management of your team here in Manila. We will handle recruitment, HR, IT and manage the facilities and office space they would need while you take care of delegating the workload and ensuring that they are productive. 

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Managing an offshore team will be very simple. While we take care of the operations of your team, you have enough time to focus and add more value to your firm.

Once you nail the setup of your offshore team, you will have more time to focus on projects that will grow your firm. We are here to support you in any area you may need to make this offshoring venture a successful one.

We will manage full operations here in Manila. We recruit your superstar and set them up in our office in Eastwood. If you encounter any issues regarding attendance or productivity, our HR Team can help. We also have a full IT Support team for any technical difficulties you may encounter.

Your staff will be working solely for you. They will not be shared with any other firm. Don't treat them any different from your local team. Train them up and maximise their skills and harvest their full potential to benefit your firm.

Here at Frontline, we do a lot of things differently and 

don't work with all firms who approach us. 

We apply our own set of criteria when deciding on who to work with, 

and prefer to ensure the right fit from the start, just like you should when choosing clients in your firm.

We dive in the trenches with our clients. We use the learning we have to help our clients build a successful offshore team.

Our clients are like family to us and we take good care of our family.

If you have concluded that an offshore team in the Philippines is the right fit for your firm, choosing the right partner is the critical next step. This creates less hassle and a higher success rate for both your firm and the staff you employ.

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We've outlined a series of questions you should consider when looking for the right partner to work with to set up your first offshore team in the Philippines.

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We've given you an overview of who we are as a specialist BPO.

Let's now move to the vital parts of setting up your offshore team 

and understand how everything works with us as your possible partner. 

The process of recruiting is not an exact science from a timeline perspective. We never know who will walk through the door. And we don't hire sub-standard staff. Candidates are put through a rigorous process. Generally, you will have someone on board working within 1-2 months of getting started on the project.

What You Can Do In The Philippines 

Accountants, Admin Assistants, Marketing Assistants and IT Support are the main job vacancies our clients request from us. We also hire Programmers, Developers, Financial Analysts and Bookkeepers. 

You are going to be working closely with our management team. You will know who will be helping you, especially in the early days while you are learning how to run your team.

The task of managing staff workflow and tasks rests with you, 

just like any other employee. However, we are your eyes and ears on the ground in the Philippines. Your staff are monitored by us to ensure they are at their desks working.

All Filipino H.R. and employee issues are handled by us.

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The Support Team

Help Your Team To Help Themselves

Awesome businesses invest in their people. They always have, they always will. 

Just as all good businesses provide development opportunities and training

for their staff, they also extend this to the offshore team.

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If you are a business owner, you'll no doubt have plenty of these resources already. 

Make sure your team have access and know how to use them. If you don't, that's fine. We have a systems manual that we built for our own firm that is made available for clients if they want a model to start with, so they won't start from scratch.